77cab Privacy Policy
Your personal information is completely safe with us. This document clearly describes how 77cab collects, stores, and protects your data.
Introduction and Applicability
77cab ("we", "our", "platform") provides a safe and reliable online entertainment service for users in Bangladesh. We believe that your privacy is a fundamental right. That is why we are committed to being fully transparent about how we collect, use, and store your personal information.
This Policy will tell you what types of information we collect, why we collect it, how it is used, and what steps we take to protect your data. Alongside reading this Policy, please also visit our Terms and Conditions and Responsible Gaming pages.
Quick Summary
| Topic | Our Policy |
|---|---|
| Data Collection | Only the information necessary to operate the service is collected |
| Sharing with Third Parties | Your data is not shared with any marketing agencies without your consent |
| Security Methods | SSL encryption and industry-standard security technology are used |
| Data Deletion | Your account and data are deleted upon request |
| Cookies | Cookies are used to improve the site and enhance user experience |
Privacy Policy Details
1. What Information We Collect
When you register on the 77cab platform or use our services, the following types of information may be collected:
- Identity Information: Your full name, date of birth, and national identity card details (for verification purposes).
- Contact Information: Email address and mobile number.
- Financial Information: Transaction details via bKash, Nagad, or Rocket (card numbers or mobile banking IDs are not stored in full).
- Technical Information: IP address, browser type, device information, login time and date.
- Usage Information: Which games you played, how long you played, bet amounts and history.
- Communication Information: Records of your conversations with our customer support team.
We only collect the information that is genuinely necessary to run our service smoothly.
2. Purpose of Data Collection
The information collected is used for the following purposes:
- Account Creation and Management: Verifying your identity and keeping your account secure.
- Financial Transactions: Processing deposits and withdrawals and preventing fraud.
- Customer Support: Answering your questions and resolving issues.
- Age Verification: Ensuring that only individuals aged 21 or above are using the platform.
- Responsible Gaming: Monitoring playing patterns to identify signs of addiction and provide necessary support.
- Legal Obligations: Complying with applicable laws and regulations.
- Service Improvement: Analyzing usage patterns to enhance the platform experience.
- Security: Preventing unauthorized access, fraudulent activity, and cyber attacks.
3. Sharing Information with Third Parties
77cab does not sell your personal information. However, information may be shared in the following limited circumstances:
- Payment Providers: Only the information necessary to complete transactions is shared with payment services such as bKash, Nagad, and Rocket.
- Technology Partners: With trusted partners who assist in operating the site's technical services — they work under strict confidentiality agreements.
- Legal Requirements: If there is a valid legal order or demand from a competent authority.
- Fraud Prevention: Limited information may be shared with fraud detection services.
4. Data Security Methods
We use the highest industry-standard security technology to protect your information:
- SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
- Data Encryption: Sensitive information is stored in encrypted form in the database.
- Access Controls: Only authorized personnel can access your information, and every access is logged.
- Security Audits: Regular security testing and vulnerability assessments are conducted.
- Server Security: Firewalls, intrusion detection systems, and 24/7 monitoring.
- Two-Factor Authentication: Two-Factor Authentication (2FA) is available to protect your account.
Please keep in mind that 100% security on the internet cannot be guaranteed. Keep your password confidential and do not share it with anyone.
5. Data Retention Period
We retain your information only for as long as it is necessary:
- Information for active accounts is retained for as long as the account remains open.
- Even after an account is closed, certain information may be retained for a limited period due to legal obligations.
- Financial transaction records are retained for the period specified under applicable regulations.
- Once the retention period ends, data is securely deleted or anonymized.
6. Your Rights
As a user of the 77cab platform, you have the following rights:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
- Right to Erasure: In certain circumstances, you may request that your information be deleted (although some data may need to be retained due to legal obligations).
- Right to Restrict Processing: In some circumstances, you may request that the use of your information be limited.
- Right to Data Portability: You may request to receive your information in a structured format.
- Right to Object: You may object to your information being used for certain specific purposes.
To exercise these rights, contact us at: [email protected]
7. Cookies and Tracking Technologies
The 77cab website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
- Essential Cookies: To maintain login sessions and for the core functionality of the site — without these, the site will not work properly.
- Functional Cookies: To remember your preferences and settings, such as language preference.
- Analytics Cookies: To understand how the site is being used, so we can improve it.
You can control or delete cookies through your browser settings. However, disabling certain cookies may limit some functionality of the site.
8. Mobile and Payment Information
We take special precautions when it comes to transactions made through mobile banking services in Bangladesh:
- bKash, Nagad, and Rocket numbers are used only to complete transactions.
- We never collect or ask for your mobile banking PIN or password.
- Transaction information is stored in encrypted form.
- The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000 — all transactions conducted within these limits are logged.
- If any suspicious transaction is detected, we will notify you.
9. Privacy of Minors
77cab strictly does not provide services to anyone under the age of 21. We do not knowingly collect personal information from minors.
Age is verified at the time of registration. If a person registers using false information and it is later confirmed that they are under 21, their account will be immediately closed and any collected information will be deleted.
If you find out that a minor is using this platform, please notify us immediately at: [email protected]
10. International Data Transfers
Our servers and technology infrastructure may be located in various geographic locations. Your information may be processed outside of Bangladesh.
Regardless of where data is processed, the same standards and security technologies described in this privacy policy apply. We ensure that adequate safeguards are maintained for international data transfers.
11. Links to External Sites
Our website may contain links to other websites. Once you leave our site by following these links, this privacy policy will no longer apply.
We cannot control the privacy policies or practices of these external sites and are not responsible for them. It is recommended that you read the privacy policy of any third-party site before visiting it.
12. Policy Changes and Updates
We may update this privacy policy from time to time. For any significant changes:
- The "Last Updated" date at the top of the page will be changed.
- Registered users will be notified by email of any significant changes.
- A notice about important changes may be shown when logging in to the platform.
If you continue to use the platform after a policy change, you will be considered to have consented to the new policy. Therefore, it is recommended that you review this page regularly.
13. Contact and Complaints
If you have any questions or concerns about this privacy policy, or if you wish to exercise your data rights, please contact us:
- Email: [email protected]
- Live Chat: Bengali-language live chat support available 24/7 on the website.
We will endeavor to process your request within a reasonable time. In some cases, we may need to verify your identity.